A number of iPhone users who upgraded to iOS 10 on Tuesday were left with inoperable devices as the new operating system took hold.
Some of those who attempted to download the new mobile operating system shortly after it was released took to Twitter to complain that the upgrade forced their phone into “recovery mode” – which meant they would have to wipe their phone’s memory in order to try to reinstall the software.
“We experienced a brief issue with the software update process, affecting a small number of users during the first hour of availability,” read a statement from Apple.
“The problem was quickly resolved and we apologize to those customers. Anyone who was affected should connect to iTunes to complete the update or contact AppleCare for help.”
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